We want you to be completely satisfied with our products. We will happily refund orders on all full-priced items provided the products are in new, unworn condition with tags attached.

AUSTRALIAN ORDERS

Items can be returned, for any reason, 14 Days from date of purchase.

You are welcome to:

1. Swap for a different product.
2. Get a full refund (available on all full-priced items only).

Please ensure all returns & exchanges come back to us in their original condition, with tags. As soon as your return has cleared its inspection, it will be processed.

 

ALL OTHER COUNTRIES

You are welcome to return for exchange or refund as per the process above. Please note A_C Official do not offer free International returns whereby the cost of shipping is not reimbursed. The carbon cost as well as price of International Shipping can make it impractical to return, so please keep this in mind.

 

SALE RETURNS

We do not offer refunds on any sale items unless faulty. An online store credit or exchange will be offered if the Sales Item is returned within 14 days of the purchase date.

 

FAULTY ITEMS

We will offer a full refund on full priced or sale items at the discretion of our customer service team. We will reimburse Return Postage in this instance.