Shipping & Handling
We ship both Domestically within Australia, and Internationally. For both services, we use Sendle who are Australia's first 100% carbon neutral delivery service and a certified B Corporation.
DOMESTIC (AUSTRALIA)
We offer free shipping on all orders within Australia over $100.
$5 (£3 / $3.50USD) domestic shipping for all orders under $90 AUD.
Shipping timings:
- 1 - 3 working days
As we use a courier, we cannot accept PO Boxes.
Packages will be left in a secure location if you are not home.
If you are unable to be home when the package is due to arrive, please contact us and we can make sure the package arrives safely.
NEW ZEALAND
We offer a flat shipping fee to New Zealand:
Small package (A4 and under) $10 AUD
Large package (A3 and over) $20 AUD
New Zealand: 4-6 working days
All NZ Parcels are shipped on a DDU (Delivery Duty Unpaid) basis. Please see below for more information.
INTERNATIONAL
We offer a flat shipping fee on international orders:
Small package (A4 and under) $15 AUD (£9 / $10USD)
Large package (A3 and over) $25 AUD (£15 / $17USD)
Shipping timings:
- North America, Western Europe (incl. the United Kingdom), Asian and the Pacific: 6-13 working days
- Rest of the world: 10-15 working days
These timings as based on estimated shipping provider timings. We will do our best to help meet these delivery timings, however, some delays out of our control may impact these.
All international deliveries are shipped on a DDU (Delivery Duty Unpaid) basis. As the recipient, you are liable for all import duties, customs and local sales taxes levied by the country you are shipping to; payment of these is necessary to release your order from customs on arrival.