We ship both Domestically within Australia, and Internationally. For both services, we use Sendle who are Australia's first 100% carbon neutral delivery service and a certified B Corporation.
We have also recently joined DHL Green and offset all DHL shipments on your behalf.
Our Online Store will calculate the shipping of your items at Check Out. Please note, these are not set by A_C but by our couriers. We work with the following couriers due to their affordable rates so please keep this in mind when placing your order.
Please note, all orders within Australia can enjoy Free Shipping. (Don't worry, we're hard at work trying to make this world wide).
We have a number of options in terms of speed of delivery. Again, please note these are pending the delivery address.
Domestic (Australia): 2-5 Business Days
International (Rest of the World): 21-30 Business Days
Unfortunately Sendle cannot accept PO Boxes.
Packages will be left in a secure location if you are not home. If you are unable to be home when the package is due to arrive, please check your junk-mail to ensure the Tracking Information provides you with redelivery or local pick up options.
For those 'whoops-I-need-it-now' moments, we also have DHL Green options for next day delivery (East Coast Aus) and 1-2 day delivery (Rest of the country).
• Overnight Express (Metro-Australia only)
- North America, Western Europe (incl. the United Kingdom), Asian and the Pacific: 3-5 working days
- Rest of the world: 5-8 working days
All international deliveries are shipped on a DDU (Delivery Duty Unpaid) basis. As the recipient, you are liable for all import duties, customs and local sales taxes levied by the country you are shipping to; payment of these is necessary to release your order from customs on arrival.
SENDLE / INTERNATIONAL PARTNERS DELIVERY DISCLAIMER:
We offer Sendle International Shipping for its affordability however we are not guaranteed insurance via their partners when it gets to the country of destination. For this reason, we offer DHL as a secure shipping partner from door-to-door.
If, for some reason, your parcel is misplaced by your local Post, we may not be able to retrieve it and cannot refund lost item/s. Please note, this is just a disclaimer and not based on past experience.